Baby Tula — Baby Tula
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FAQs

Frequently Asked Questions (FAQs)

General Questions

What are the details for the Sidewalk Sale?

What are the details for the Father's Day Coast Sale?

What are the details for the #OhJoyforTula Blanket Bundle Deal?

What are the details for the Summer Fun sale?

What is a Tula?

What is Tencel?

The print I want is sold out! How often do you restock?

How do I wash or clean my Baby Tula product?

What is babywearing?

What is kangaroo care?

What's the best carrier for wearing a newborn?

Can I breastfeed while carrying my baby?

How do I return my product?

How do I cancel my order?

When will my order ship?

Does my product come under warranty?

Can I wear my premature baby?

Any tips for wearing my baby in hot weather?

How do I get Baby Tula products to review on my blog?

How do I become a Baby Tula Brand Ambassador?

How long will it take to receive my product?

How do I register my Baby Tula product?

Do you have a military discount?

I forgot to add my discount code at checkout, can you add it for me?

Tula Collector's Club

How do I spend points?

How much does it cost to join?

Is there a limit to how many order points I can get?

How do I know if I am a member of the Tula Collector’s Club?

Can I join the program if I live outside of the U.S.?

How do I know how many points I’ve earned so far?

Do rewards points expire?

Can I share my points with my friends and family?

I have two Tula accounts but I only want one. Can I combine them?

Can you adjust my points for past purchases?

I didn’t mean to redeem my points, can I get them back?

Can I receive Collector’s Club points on Tula products I purchase from another website?

Why don’t my old Tula purchases show up on my Collector’s Club account?

How many times can I write product reviews for points?

Can I use my rewards in addition to a promotion or other discount code, like a military discount?

Free-to-Grow Baby Carrier

What are the product measurements for the Free-to-Grow baby carrier?

What is the weight limit for the Free-to-Grow Carrier?

How is the Free-to-Grow Carrier different from the Standard Tula Baby Carrier?

What age or weight should I increase to the middle setting/wide setting?

Can my baby face forward in the Free-to-Grow Carrier?

What if my baby is below the weight limit, can I still use it?

How do I wash or clean my Free-to-Grow Carrier?

Half Buckle Baby Carrier

What are the product measurements for the Half Buckle baby carrier?

What is the weight limit for the Half Buckle Carrier?

What age or weight should I increase to the middle setting/wide setting?

Can my baby face forward in the Half Buckle Carrier?

What if my baby is below the weight limit, can I still use it?

How do I wash or clean my Half Buckle Carrier?

How is the Half Buckle Carrier different from the other Soft-Structured Carriers?

Carriers (Standard and Toddler)

What is a Tula Coast?

Does Baby Tula have any carriers for men?

What size should I get? Standard or Toddler?

What are the dimensions of a Standard Tula vs a Toddler Tula?

What is the length of the padded part of the straps in the standard and in the toddler?

Can you use an Infant Insert with a Toddler Tula Carrier?

Being a plus sized Mom, can the Tula Baby Carrier fit me well?

Can the Tula fit petite moms under 5 feet?

What is the difference between a canvas Tula Baby Carrier and a Wrap Conversion Carrier?

The print I want is sold out! How often do you restock?

How do I wash or clean my Tula Baby Carrier?

When can I begin to carry in back carry position?

Can I breastfeed while using a Tula Baby Carrier?

Will my baby be comfortable in the Tula Baby Carrier?

At what age can I carry my baby in the back carry position?

What do healthcare professionals have to say about Tula Baby Carriers?

What is the weight limit of the Tula Baby Carrier?

What is the weight limit of the Tula Toddler Carrier?

Do I need an Infant Insert?

Why do I need an Infant Insert?

Do you have an instructional video for how to use a Tula Baby Carrier?

Can I use my Tula Baby Carrier on an airplane?

I have never used a carrier before, how can I get my baby used to being carried?

What are the differences between the Tula Baby Carrier and other carriers?

What are the product measurements for the standard baby carrier?

What are the product measurements for the toddler baby carrier?

Can my baby forward face in the Standard or Toddler Carrier?

Baby Tula Wrap Conversion Carriers

What is the difference between a canvas Tula Baby Carrier and a Wrap Conversion Carrier?

How often are Baby Tula Wrap Conversion Carriers stocked?

What is the difference between Full, Half and Semi Wrap Conversion Carriers?

How do I wash or clean my Wrap Conversion Carrier?

Tula Baby Blankets

The print I want is sold out! How often do you restock?

How do I wash or clean my Tula Baby Blanket?

Baby Tula Ring Slings

How do I wash or clean my Baby Tula Ring Sling?

Can I breastfeed in a Ring Sling?

Which size Ring Sling should I get?

Can I leave my Ring Sling threaded between uses?

What is the most comfortable positioning in a Ring Sling?

How should my baby be sitting in my Ring Sling?

Why does my baby fall lower on my body while in the Ring Sling over time?

When can I begin using my Ring Sling?

What's the best position for placing a newborn in a Ring Sling?

Should I wear my newborn with legs in or legs out in a Ring Sling?

What do I do to help support my newborn’s neck in a Ring Sling until he or she has more neck control?

What are ways to tell that your baby is ready to move from a newborn carry position to an older baby position?

What is the best position for my toddler to be in my Ring Sling?

What is the weight limit of the Baby Tula Ring Sling?

Do you have an instructional video for how to use a Baby Tula Ring Sling?

Baby Tula Woven Wraps

How do I wash or clean my Baby Tula Woven Wrap?

What is the weight limit of the Baby Tula Woven Wrap?

Do you have an instructional video on how to use a Baby Tula Woven Wrap?

Tula Mini Toy Carriers

At what age can my child use the Tula Mini Toy Carrier?

How do I wash or clean my Tula Mini Toy Carrier?

Tula Kids Backpacks

How big is the kids backpack?

What are the kids backpacks made out of?

How much does the kids backpack weigh?

How much can the kids backpack hold?

Tula Cover-Ups

How do I wash my Cover-Up?

Tula Hooded Towel

How do I wash my Hooded Towel?

Frequently Asked Questions (FAQs)