Great carrier, bad customer service
"I love these carriers. This is the third one I’ve order between myself and baby showers. However with this one I purchased it on sale and when it showed up it was the wrong one. When I went to return it and get the right one it was no longer on sale and they would not send the right one for the price I paid. All they offered was a slight discount. So because of their mistake I had to pay more. Disappointing customer service from a brand I had really liked."

